Skip to main content
Terminate an employee when they leave your organisation for any reason — resignation, retirement, dismissal or the end of a contract. This is how their benefit gets paid.
Where: the employee record › Termination tab. Before you start: check the employee’s payout details and phone number are correct — that is where the benefit will be paid, and the record is locked after termination, so they cannot be changed later.
Termination cannot be undone. It ends the employee’s service on the platform and starts the final settlement of their benefit.
1

Open the employee record

In the directory, select View on the employee’s row.
2

Open the Termination tab and select Terminate employee (1)

Termination tab with the red Terminate employee button marked 1

The Termination tab

3

Enter the termination details

Terminate dialog with Termination date marked 1, Reason marked 2 and Confirm termination marked 3

Termination details

  1. Termination date — the last day of service. It cannot be in the future.
  2. Reason — for example Resignation.
4

Select Confirm termination (3)

The employee’s status changes to Terminated, and the Termination tab disappears from their record.
Employee record with status Terminated and the message Hawa Isatu Koroma terminated.

Employee terminated

​
What happens next

1

The platform works out the final benefit

It adds the benefit earned in the final part-month, up to the termination date, and prepares a final settlement for the full accrued amount.
2

The trustee approves the payment

The settlement goes to your trustee, who checks it against the trust’s money.
3

The benefit is paid

The platform administrator pays it to the employee’s payout account or SmartPay wallet. Once paid, it no longer counts in your total liability.
You do not need to do anything after confirming the termination.

​
If termination is refused

Fill in both fields before confirming.
Warning: Termination date and reason are required.
Enter today’s date or an earlier one. Record a future leaving date on or after that day.
Error: Termination date cannot be in the future