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New to the platform? Start with How the platform works and Roles and responsibilities. Every workflow is drawn out under How EOSB works.

As a fund manager you invest the money a trustee sends you from each EOSB trust. You hold that money as a cash account per trust (a mandate), and everything you do moves money in or out of one of those accounts:

In: cash you recognise from the trustee, and income your assets earn.
Out: assets you buy, expenses you pay and money you return to the trust.

Every movement is recorded with evidence and, where money moves, confirmed with a one-time code.

How cash moves through a mandate

Who	What they do for you
Trustee	Sends you money, approves recognitions that differ from what was sent, approves expenses above SLE 100,000, confirms money you return.
Trustee or employer	Approves your expense budgets. Whichever decides first settles it.
Platform administrator	Assigns benchmarks to your portfolios.

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Setting up
Every day
Every month
When something happens

Do these once per trust, in order.

Sign in and find your mandates.
Create and activate a portfolio framework — the policy mix for the trust.
Propose an expense budget and wait for approval.
Ask the platform administrator to assign a benchmark to the portfolio, so returns can be compared.

Situation	Go to
Less arrived than the trustee sent	A different amount arrived
Money arrived with no transfer logged	Manual recognition
An expense is blocked as over budget	When the budget is not enough
The trust needs cash to pay benefits	Return money to the trust
An asset has lost all its value	Write off an asset
The statement says Out of balance	Statement of account

Your login is created when the regulator verifies your organisation. The username is your registration reference in lower case, and your contact person is emailed a link to set the password; see Set your password.

Key terms

Term	Meaning
Mandate / cash account	The money you hold for one trust. Each trust’s cash is kept separate.
Recognition	Your confirmation of how much of a trustee transfer arrived. Until you recognise it, you cannot use the money.
Outstanding receipt	Part of a transfer that has not arrived yet but is still expected.
Portfolio framework	A trust’s portfolio and its policy mix: which asset types, in what proportions.
Policy allocation	The agreed percentage for each asset type. It must total 100%.
Carrying value	What an asset is currently recorded as worth. Valuations change it; cash does not move.
Month-end snapshot	A frozen copy of the asset register at month-end. Reports and ROI use it.
Expense budget	Your plan for a trust’s running costs. You can only spend within an approved one.

1. Getting started

2. Cash

3. Investments

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How cash moves through a mandate

Find what you need

​How cash moves through a mandate

​Find what you need

How cash moves through a mandate

Find what you need