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Each month the platform works out every employee’s cumulative benefit at the month-end. The increase on the previous month is the monthly accrual, and it is posted to each employer’s liability ledger. The calculation runs automatically the night after each month ends. If the platform was down at month-end, it catches up the next night. Your job is to check it ran, clear anything it could not calculate, and run a month by hand when you need to. The regulator reviews the results.

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Open Monthly Accruals

Monthly Accruals is not in the admin menu. Add /regulator/liability/monthly-accruals to the platform address in your browser, for example https://<platform address>/regulator/liability/monthly-accruals. The page opens with its own menu, showing Monthly Accruals and Computation Exceptions. To return to the admin workspace, go back in your browser.

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Check or run a month

Monthly accrual operations for 30 Sept 2026 with Month end, Run monthly accrual and Exceptions marked 1 to 3

A completed month

1

Choose the month end (1)

The page opens on the last month-end. Pick another with Month end. It must be the last day of a month, and the month must have ended.
2

Select Run monthly accrual (2)

A message confirms Monthly accrual run started. The status moves from Processing to Completed when every employee is calculated.
3

Check Exceptions (3)

Anything other than 0 means some employees could not be calculated. See Computation exceptions.
The Employer accrual register below shows each employer’s employees, opening liability, monthly accrual and closing liability. View employees opens one employer’s employees for the month. The run statuses and the employee view are described in the regulator’s guide: Monthly accruals.
You normally only need Run monthly accrual after fixing exceptions, or if a month shows Not run a day or two after it ended. Months must be run in order. Employees registered during a month get their opening balance at the previous month-end, so their first monthly accrual is at the end of the month they were registered.

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Computation exceptions

Add /regulator/liability/computation-exceptions to the platform address, or select Computation Exceptions in the menu on the Monthly Accruals page.
Computation exceptions list

Accrual records the run could not finalise

Each row shows the employee, employer, the exception code and what it blocks. The usual cause is missing source data, such as an employee’s salary or opening balance. Correct the employee’s record (see Work on an employer’s behalf) and run the month again.