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An employee’s record has two parts that move together: who they are (identity, contact, job, salary, payout account) and what they are owed (their accrued benefit). This page follows both from the day they are registered to the day they are paid.

The whole journey

Flow diagram: The whole journeyFlow diagram: The whole journey

1. Registration

Who: the employer, or the administrator on their behalf. How: one at a time or bulk upload. Requires: the employer to be Active. On submission, the platform does four things automatically: A registration can be saved as a draft at any point. A draft earns nothing and is not an employee until it is submitted.

2. Every month

The night after each month ends, the platform recalculates every registered employee’s benefit and posts the increase to the employer’s ledger as a monthly accrual. Nobody needs to start it. See Liability and accruals.

3. Changes to the record

Changes fall into two groups, depending on whether they affect how much the employee is owed or where it is paid.
Status diagram: 3. Changes to the recordStatus diagram: 3. Changes to the record
A change request has a reference starting EUR- and is expected to be decided within 3 days. Until then, the record keeps its old values.

4. The payout account

Check the payout account before terminating an employee. Once terminated, the record is locked: nothing on it can be changed, including payment details. A benefit cannot be paid until the account is verified. Where SmartPay wallets are switched on, the platform opens a wallet on the employee’s registered phone before paying, so a correct phone number matters too.

5. Termination and settlement

Who: the employer (or administrator). Reasons: resignation, retirement, dismissal or end of contract. The termination date cannot be in the future, and termination cannot be undone.
Sequence diagram: 5. Termination and settlementSequence diagram: 5. Termination and settlement

Settlement statuses

The amount is the employee’s whole accrued benefit up to the termination date, not a multiple of salary. Once paid, it no longer counts in the employer’s liability.

Employee statuses