Two places money sits
For each employer’s trust, money is held in one of two places:
The fund manager keeps a separate cash account per trust. Money never moves between trusts.


1. Employer funding: into the trust
The employer pays the trust in one of two ways.- Manual proof (bank or mobile money)
- SmartPay wallet
The employer pays outside the platform, then uploads the evidence. The trustee checks it against the trust’s bank statement.

Expected within 2 days of submission.


2. Trustee to fund manager
The trustee sends money it does not need to keep in the trust to the fund manager, to invest.

- The trustee can only send employer-funded cash: payments it has confirmed and not yet sent on.
- A bank reference cannot be reused for another recent transfer.
- Once logged, a transfer cannot be edited or reversed by the trustee. If it is wrong, the fund manager rejects the recognition.
- The fund manager is expected to recognise within 2 days.
Money that reaches the fund manager without a logged transfer is recorded as a manual recognition.
3. Expenses and budgets
The trust’s running costs — trustee fees, fund management fees, audit, bank and investment costs — are paid from the fund manager’s cash for the trust. Two controls apply.

4. Fund manager back to the trust
The fund manager returns money for one of four purposes: benefit funding (so the trust can pay leavers), investment income, sale of assets, or mandate wind-down. It can return no more than it holds for that trust.



