Organisations
Registration (employer, trustee, fund manager)
Registration (employer, trustee, fund manager)
| Status | Meaning | Who acts next |
|---|---|---|
| Draft | Saved, not submitted. | Admin |
| Pending verification | In the regulator’s queue. | Regulator |
| Information requested | Needs correcting or completing. | Admin, with the organisation |
| Verification deferred | The regulator is waiting on someone else. | Regulator |
| Verified | Approved; login created. | Admin (sets employers up) |
| Rejected | May not take part. | — |
Employer operating status
Employer operating status
| Status | Meaning | Who acts next |
|---|---|---|
| Verified inactive | Verified, trust not set up yet. Cannot add employees or pay in. | Admin |
| Active | Fully working. | — |
| Active with restrictions | Working within limits set by the admin. | Admin, to lift them |
Activation checks
Activation checks
| Status | Meaning |
|---|---|
| Passed | The requirement is in place. |
| Missing | Not yet; the admin is responsible. |
EOSB trust
EOSB trust
| Status | Meaning |
|---|---|
| Draft | Being set up. |
| Active / Established | In force; employees can be assigned to it. |
User account
User account
| Status | Meaning |
|---|---|
| Invited | Created; password not set yet. |
| Active | Can sign in. |
| Suspended | Temporarily blocked. |
| Deactivated | Closed. |
Employees
Employee
Employee
| Status | Meaning |
|---|---|
| Registered | Current employee; benefit accrues monthly. |
| Terminated | Service ended; settlement in progress or complete. |
Registration draft
Registration draft
| Status | Meaning |
|---|---|
| Draft | Saved for later; not an employee yet. |
| Submitted | Turned into a registered employee. |
Bulk upload
Bulk upload
| Row status | Meaning |
|---|---|
| Valid | Will be imported. |
| Warning | Will be imported; worth checking. |
| Error | Will be rejected; see What to fix. |
| Imported | Added to the directory. |
| Upload status | Meaning |
|---|---|
| Validated / Validated with errors | Checked; waiting for Confirm import. |
| Imported / Imported with rejections | Done; rejected rows were not added. |
| Rejected | Nothing could be imported. |
Employee change request (EUR-)
Employee change request (EUR-)
| Status | Meaning | Who acts next |
|---|---|---|
| Pending approval | Waiting for the admin. | Admin |
| Approved | Applied; benefit recalculated. | — |
| Rejected | Not applied. | Employer, if needed |
| Cancelled | Withdrawn. | — |
Payout account
Payout account
| Status | Meaning | Can be paid? |
|---|---|---|
| Not provided | None recorded. | No |
| Pending verification | Entered, not yet verified. | No |
| Verified | Confirmed. | Yes |
| Rejected | Could not be verified. | No |
Final settlement (benefit payment)
Final settlement (benefit payment)
| Status | Meaning | Who acts next |
|---|---|---|
| Pending calculation | Being worked out. | Platform |
| Awaiting trustee approval | Ready for the trustee. | Trustee |
| Approved | In the payout queue. | Admin |
| Rejected | Refused for summary dismissal or a court order. | — |
| Part payment | Partly paid. | Admin |
| Paid in full | Fully paid. | — |
Payout transaction
Payout transaction
| Status | Meaning |
|---|---|
| Pending OTP | Waiting for the admin’s code. |
| Processing | Sent to the payment provider. |
| Succeeded | Paid. |
| Failed | Not paid; try again. |
| OTP expired | Code not entered in time. |
Money
Employer funding
Employer funding
| Status | Meaning | Who acts next |
|---|---|---|
| Pending trustee approval | Proof waiting for the trustee. | Trustee |
| Received | Confirmed; counts as funded. | — |
| Trustee rejected | Did not match; see the reason. | Employer |
| Pending OTP | Wallet payment waiting for the code. | Employer |
| OTP expired | Code not entered in time. | Employer, to start again |
| Processing / Pending settlement | Wallet payment on its way. | Wallet provider |
| Succeeded | Wallet payment settled. | — |
| Failed / Expired / Reversed | Did not complete; nothing added. | Employer |
Transfer (trustee to fund manager, fund manager to trust)
Transfer (trustee to fund manager, fund manager to trust)
| Status | Meaning |
|---|---|
| Draft | Saved, not logged. |
| Pending OTP | Waiting for the code. |
| Logged | Recorded; waiting for the other side to confirm. |
| Reversed | Cancelled after logging. |
Cash recognition
Cash recognition
| Status | Meaning | Who acts next |
|---|---|---|
| Pending recognition | Not yet confirmed. | Fund manager (or trustee, for returns) |
| Recognised | Confirmed. | — |
| Outstanding receipt | Part arrived; rest still expected. | Fund manager |
| Pending trustee approval | A different amount, to be agreed. | Trustee |
| Rejected | Not booked. | The sender, to correct |
| Reversed | Taken back out. | — |
Expense budget
Expense budget
| Status | Meaning | Who acts next |
|---|---|---|
| Draft | Being prepared. | Fund manager |
| Pending approval | Waiting for a decision. | Employer, trustee or admin |
| Approved | In force. | — |
| Rejected | Not approved. | Fund manager |
| Superseded | Replaced by a newer approved budget. | — |
| Cancelled | Withdrawn. | — |
Expense
Expense
| Status | Meaning | Who acts next |
|---|---|---|
| Draft | Saved. | Fund manager |
| Pending OTP | Waiting for the code. | Fund manager |
| Pending trustee approval | Above SLE 100,000. | Trustee |
| Posted | Paid; cash debited. | — |
| Rejected | Not paid. | — |
| Reversed | Taken back. | — |
Investments and accruals
Portfolio, asset, income, write-off
Portfolio, asset, income, write-off
| Item | Statuses |
|---|---|
| Portfolio framework | Draft → Active |
| Asset | Draft, Active, Written off |
| Income | Draft, Recorded |
| Write-off | Draft → Pending OTP → Recorded (or OTP expired) |
Allocation variance
Allocation variance
| Status | Meaning |
|---|---|
| Within tolerance | Close to policy. |
| Watch | Drifting. |
| Outside tolerance | Needs rebalancing or a new policy. |
ROI month
ROI month
| Status | Meaning |
|---|---|
| Open | Month in progress. |
| Pending close | Month ended; late entries still allowed. |
| Locked | Published; figures final. |
| Reopened | Unlocked for a correction. |
Monthly accrual run
Monthly accrual run
| Status | Meaning | Who acts next |
|---|---|---|
| Not run | Not calculated yet. | Platform (tonight) or admin |
| Processing | Running. | — |
| Completed | All employees calculated. | — |
| Completed with exceptions | Some could not be calculated. | Admin |
| Failed | Stopped with an error. | Admin |
Documents
Documents
| Scan status | Meaning |
|---|---|
| Pending | Being scanned. |
| Passed | Clean. |
| Failed | Problem found; upload a different file. |
| Not required | Not scanned. |