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Before you start: the platform administrator must have created your account under MELSS.

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Your account

The EOSB platform administrator creates your account under MELSS with the regulator role. You receive an email titled Your EOSB account has been created with your username and a link to set your password. Setting the password works the same way for every user; see Set your password.

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Sign in

Sign-in page with Username melss.officer, Password and Sign in marked 1 to 3

Signing in as a regulator officer

1

Enter your username (1)

The username from your account email, for example melss.officer.
2

Enter your password (2)

3

Select Sign in (3)

You arrive on Employer verification.

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Your workspace

Employer verification page with the navigation, search box, Review button, notifications and user menu marked 1 to 5

The regulator workspace

  1. Navigation:
    • Employer Verification — employer registrations waiting for your decision
    • Trustee Verification and Fund Manager Verification — provider registrations
    • Monthly Accruals — each month’s benefit accrual, by employer and employee
    • Computation Exceptions — accrual records the monthly run could not finalise
    • Transaction Ledger — any active employer’s liability ledger
  2. Search narrows the list. Use Status next to it to filter.
  3. Review opens a case.
  4. Notifications.
  5. User menu, with Settings and Sign out. Settings work the same for every user; see Your account.
Next: verify employers, the queue you land on.