> ## Documentation Index > Fetch the complete documentation index at: https://docs.eosb.org/llms.txt > Use this file to discover all available pages before exploring further. # Recognise cash from the trustee > Confirm how much of each trustee transfer reached your account — in full, short, or not at all. When the trustee logs a transfer to you, it waits under **Cash Recognition** › **Pending**. Recognising it adds the money to the trust's cash account with you. Until you do, you cannot invest it, spend it or return it. **Where:** **Cash Recognition** in the menu. **Before you start:** have your bank statement for the value date to hand. Pending recognitions with transfer, trust, amount, reference, status and View marked 1 Select **View (1)** on a transfer. Recognition details: logged amount 120,000, reference, supporting documents, with Request OTP to confirm recognition, Edit amount and Reject recognition marked 1 to 3 Check the **Logged amount** and **Reference** against your bank statement, then choose one of the three actions. ## The full amount arrived Enter the code window with Recognise cash The status changes to **Recognised** and **Linked posting** shows the cash account entry. Recognition with status Recognised and a linked posting ## A different amount arrived Select **Edit amount (2)**. Edit amount window: recognised amount 98,500, variance narrative, the outstanding receipt checkbox and an uploaded document | Field | What to enter | | - | - | | Recognised amount | What actually arrived | | Variance narrative | Why it differs, for example bank charges | | Outstanding receipt / partial recognition | Tick if the rest is still expected. Leave unticked if the difference will never arrive; the trustee then has to approve it. | | Supporting documents | The bank advice showing the amount received | Select **Request OTP to confirm recognition**, enter the code, and select **Recognise cash**. Recognised 98,500 of 100,000, variance 1,500, with the variance narrative and both documents | What you recognise | What happens | | - | - | | Less, **Outstanding receipt** ticked | Status **Outstanding receipt**. What arrived is added to your cash now; the rest is still expected. | | Less, not ticked | Goes to the trustee for approval (status **Pending trustee approval**). Once approved, the status is **Recognised** and the difference is closed. | | More than was sent | Goes to the trustee for approval (status **Pending trustee approval**). See the [trustee's guide](/trustee/cash-recognition). | ## Nothing arrived Write a **Rejection reason**, then select **Reject recognition (3)**, enter the code and confirm with **Reject recognition**. Rejection reason filled in and the Enter the code window with Reject recognition Ask yourself whether the missing part will still come. * **Yes, it is delayed** — tick **Outstanding receipt**. You can use what arrived straight away, and the rest stays open. * **No, it is gone** (for example bank charges) — leave it unticked. The trustee has to agree the loss before it is booked. * **More arrived** (for example interest) — the trustee has to agree the extra too. The trustee sees your **Variance narrative** and evidence, so explain the difference plainly. ## Recognition register **Recognition register** lists every recognition and its outcome. Each row shows the recognition reference with its transfer underneath (or **Manual**), and the trust by name. Recognition register with Rejected, Recognised and Outstanding receipt records ## Manual recognition Use **Manual recognition** for money that arrived without a trustee transfer being logged. Choose the **Source trust** from your trusts, then enter the amount, channel, value date, reference and narrative, upload the evidence and select **Create manual recognition**. Manual recognition form with receipt details and supporting documents **Next:** invest the cash through a [portfolio framework](/fund-manager/portfolio-frameworks), or [return money to the trust](/fund-manager/transfers-to-trust). This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.