> ## Documentation Index
> Fetch the complete documentation index at: https://docs.eosb.org/llms.txt
> Use this file to discover all available pages before exploring further.

# Pay out benefits

> Pay employees whose final settlement the trustee has approved.

When an employee leaves, their final settlement is calculated and the trustee approves it (see [Benefit payments](/trustee/benefit-payments)). The approved payment then comes to you to pay out from the trust.

<Info>
  **Where:** **Benefits** in the menu. **Before you start:** the employee needs a verified payment account.
</Info>

The **Approved payout queue** lists each employee, their employer, the status and the amount still outstanding.

## Check the payment

Select **Review** on the employee's row.

<Frame caption="An approved payment">
  <img src="https://mintcdn.com/eosb/GRy-Q58mCmjMCd_D/images/admin/benefits/detail.png?fit=max&auto=format&n=GRy-Q58mCmjMCd_D&q=85&s=f21d166ba69735e1e66194cbcc39a255" alt="Abu Bangura payment: Due, Paid and Outstanding in SLE, status Approved, salary, trust, trust account, destination, with Part payment and Pay in Full marked 1 and 2" width="2880" height="1800" data-path="images/admin/benefits/detail.png" />
</Frame>

Check the **Due**, **Paid** and **Outstanding** amounts, the trust it is paid from, and where it goes (**Paid to** and **Destination account**). Then choose:

1. **Part payment** — pay part of the outstanding amount now. You enter the amount in the next step.
2. **Pay in Full** — pay the whole outstanding amount.

## Send the code and pay

<Steps>
  <Step title="Select Send code">
    <Frame>
      <img src="https://mintcdn.com/eosb/GRy-Q58mCmjMCd_D/images/admin/benefits/send-code.png?fit=max&auto=format&n=GRy-Q58mCmjMCd_D&q=85&s=7484c5219f54fa87db6d304ad4a34d08" alt="Send a code to pay out: outstanding amount 341,515.15, with Send code marked 1" width="2880" height="1800" data-path="images/admin/benefits/send-code.png" />
    </Frame>

    A one-time code is sent by SMS, email and WhatsApp.
  </Step>

  <Step title="Enter the 6-digit code">
    The code is valid for 60 seconds. If it expires, request another.
  </Step>

  <Step title="Select Execute payout">
    The payment is sent to the employee's account and the amounts update.
  </Step>
</Steps>

<Warning>
  The employee must have a **verified payment account** before you can pay them. Without one, **Send code** fails with **Benefit payment conflict**. A terminated employee's record is locked, so the details cannot be edited now. Where SmartPay wallets are switched on, the platform opens a wallet on the employee's registered phone when you pay; otherwise contact the platform's technical team to correct the account. See [SmartPay e-wallets](/concepts/e-wallets).

  <Frame>
    <img src="https://mintcdn.com/eosb/GRy-Q58mCmjMCd_D/images/admin/benefits/code-sent.png?fit=max&auto=format&n=GRy-Q58mCmjMCd_D&q=85&s=82ad2ff0c281a9b861e382e7c00a9230" alt="The message Benefit payment conflict after Send code" width="2880" height="1800" data-path="images/admin/benefits/code-sent.png" />
  </Frame>
</Warning>

## What happens next

The amount paid comes out of the trust and off the employer's liability. With a part payment, the rest stays in the queue as **Outstanding** until you pay it.


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